COMPUTER/ TECH CARE AND TRAINING

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THE CARE
The most important part of ensuring your technology is safe and protected is through routine maintenance. Just like a vehicle tech devices require maintenance to continue operating at peak performance safely.
For our senior clients, we offer tailored and routine computer and tech care to ensure devices are free from viruses, malware, adware and other harmful programs. We ensure that the latest updates and security patches are installed on all devices. Senior citizens are less likely to keep their tech devices updated which leaves them more vulnerable to attacks.

We also offer hardware and connectivity support to ensure all connected devices are secure. 
Network security and maintenance are also covered during our visits. Contact us today to get started and protect your investments.

THE TRAINING
Knowledge is power and we ensure that our clients are well-informed on proper practices to keep their tech devices operating efficiently. We have gone further to accommodate our senior clients through our training programs. We offer foundational computer and tech classes to provide the basic tools and understanding needed to operate new technology safely. In addition we offer more advanced training for those who may need it. 

FRAUD AND SCAM PREVENTION

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THE PROBLEM

Senior Citizens are targeted by scams and frauds, especially in the tech field. This is due to the fast growth of technology and the abandonment of tech safety measures for our senior citizens who are sometimes no longer interested in learning new tech.

Senior Citizens lose over $3 Billion annually to scams and fraud.
​( FBI.gov, Elder Fraud, 2020 ) 
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According to stats from the FBI, Tech Support Scams are the second most common scams faced by senior citizens.
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• Tech support scam: Criminals pose as technology support representatives and offer to fix non-existent computer issues. The scammers gain remote access to victims’ devices and sensitive information.

OUR SOLUTION

SUPPORT
We provide in-home tech support service specifically built around the needs of senior citizens. We also offer concierge-tech service to our elderly clients.

EDUCATION
We teach proper online behavior and scam awareness skills needed to avoid modern day tech scams and fraud. We believe that knowledge is power, and simply knowing can help prevent our clients from being victims to scams.

TRUST/ TRANSPARENCY
We keep signed logs of each visit and the work done to maintain transparency and build trustworthiness between our company and our clientele. Our patient and courteous approach ensures that our clients are always comfortable.